We provide the complete commercial debt recovery service; from outsourced early arrears collections through to expert litigation, all handled in-house by a multi-award winning law firm.

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Through developing effective ‘Know Your Opponent’ (KYO) initiatives and recording accurate, timely and focused management information, we analyse credit hire claims and devise effective strategies to maximise your results and reduce your average indemnity spend.

We provide you with a dedicated team of credit hire experts who take the time to understand your unique business requirements, provide open and honest dialogue and ensure that our approach is closely and consistently aligned with your wider strategies. In addition, all of our external suppliers are required to provide their services in-line with your business strategies.

Each individual case is carefully reviewed before it is designated to a member of the team with the relevant level of experience. This ensures that all matters are handled as cost-effectively as possible, whilst still achieving a desirable outcome.

Alongside our legal support, we also offer operation-focussed training which we tailor to your business’ and employees’ individual requirements. These sessions can be delivered on-site or at our head office. We can also arrange ‘shadowing days’ at our offices to witness first-hand how we produce our results and how our bespoke case management system operates.

Many of our credit hire specialists have previous experience of working for a range of ‘magic circle’ and top 200 law firms.

In addition, we have also recruited in-house legal specialists from credit hire companies, to ensure that we can provide a significantly diverse range of experience.

Our insurer clients call upon our expertise to resolve issues ranging from processing payment packs through to bulk settlement deal negotiations and recovering credit hire-related losses.

We often achieve significant reductions in claims by undertaking benchmarking exercises against leading law firms and accident management companies who are renowned for investigating suspicious claims.

We analyse the insurer’s management information and identify the individuals and companies behind the suspicious activities, before implementing a robust litigation strategy to defend the client against future claims.

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