01332 340 211

Zero Hours Contract – Guidance

Find a person by name
Or choose a department


Zero hours contracts have now been in the news for a good 12 month period.  They got significant media attention this time last year as a number of large employers were inappropriately using them to their unfair advantage.

Since then, there has been a crackdown on this.

There was a large consultation which was dealt with rapidly by the Government and received over 36,000 responses from union representatives, employers, employees and other business representatives.

From this came the Small Business, Enterprise and Employment Act 2014 which, amongst other things, prohibited the use of exclusivity clauses in zero hours contracts.

What does the guidance say?

We have now received the long awaited guidance from the Government in relation to the appropriate use of zero hours contract.  Click here  to view that guidance. Whilst the guidance is worth a read there are certainly no light bulb moments within it.

The guidance lists examples of situations when a zero hours contract might be appropriate including:

  • New business starts up.
  • Seasonal work.
  • Unexpected sickness.
  • Special events.
  • Testing a service.

The guidance states that usually zero hours contracts should be used as a temporary measure.

The guidance also sets out some best practice guidance for employers such as:

  • Providing individuals with information about what employment rights they have and don’t have under their zero hours contract.
  • Explaining to individually in clear terms how work will be offered.
  • Assurances could be made to individuals that they will neither be obliged or expected to accept an offer of work if it is made.
  • Ensuring the individual is aware and comfortable with how their zero hours contract can be brought to an end by both parties.
  • Unless unavoidable companies should not cancel work at late notice.

What does this mean for me?

My advice remains that zero hours contracts, if used properly, work well for both companies and individuals.  They facilitate a certain flexibility that can be beneficial for all parties involved.

I would hope that the new guidance will continue to encourage employers to use zero hours contracts in the way they are intended, although some people may see this as red tape.  Time will tell whether a loop hole will be found.

If you want any advice in relation to zero hours contracts, employment status or any other employment or HR related issues please do contact Emma on 01332 227595 or emma.tice@flintbishop.co.uk  for a confidential chat.

< Back
All News >

Contact us


Name (required)

Phone Number (required)

Your Email (required)



Derby Head Office:
St. Michael’s Court
St. Michael’s Lane
Tel: 01332 340 211
Fax: 01332 207 601
DX: 729320 Derby 24

54, St. John Street
Tel: 01335 342 208
Fax: 01335 342 010
DX: 26834 Ashbourne

Opening Times:
Our offices are open Monday to
Friday between 8:00am & 6:00pm

Contact us