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Credit hire claims can be a burden for any business and their insurers. The sheer volume of cases and the associated costs can have a major impact on operational performance. These claims present themselves in many different types of cases, however, it is fraudulent claims that are a particular cause for concern for the motor insurance industry.
Credit hire
Through developing effective ‘Know Your Opponent’ (KYO) initiatives and recording accurate, timely and focused management information, we analyse credit hire claims and devise effective strategies to maximise your results and reduce your average indemnity spend.
We provide you with a dedicated team of credit hire experts who take the time to understand your unique business requirements, provide open and honest dialogue and ensure that our approach is closely and consistently aligned with your wider strategies. In addition, all of our external suppliers are required to provide their services in-line with your business strategies.
Each individual case is carefully reviewed before it is designated to a member of the team with the relevant level of experience. This ensures that all matters are handled as cost-effectively as possible, whilst still achieving a desirable outcome.
Alongside our legal support, we also offer operation-focussed training which we tailor to your business’ and employees’ individual requirements. These sessions can be delivered on-site or at our head office. We can also arrange ‘shadowing days’ at our offices to witness first-hand how we produce our results and how our bespoke case management system operates.
Credit hire
Many of our credit hire specialists have previous experience of working for a range of ‘magic circle’ and top 200 law firms.
In addition, we have also recruited in-house legal specialists from credit hire companies, to ensure that we can provide a significantly diverse range of experience.
Our insurer clients call upon our expertise to resolve issues ranging from processing payment packs through to bulk settlement deal negotiations and recovering credit hire-related losses.
We often achieve significant reductions in claims by undertaking benchmarking exercises against leading law firms and accident management companies who are renowned for investigating suspicious claims.
We analyse the insurer’s management information and identify the individuals and companies behind the suspicious activities, before implementing a robust litigation strategy to defend the client against future claims.
Our Clients
Flint Bishop and InterAssista have collaboratively defended a complex cross-border insurance claim.
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Claimant found fundamentally dishonest after pretending to be a passenger in vehicle, as he could not get the accident circumstances or location correct.
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Insurance Litigation Associate, Paul Large, secures another finding of fundamental dishonesty.
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Fundamental dishonesty ruling results in a £10k saving for our insurer client.
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The courts ruled a finding of fundamental dishonesty against a director of BR Motors Services Ltd resulting in our insurer client being awarded £8,000…
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Successful defence for an insurer client against a case involving a claim for a credit hire vehicle following a road traffic accident.
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Paul Bayliss, successfully saved our insurer client in excess of £1.6m in a case brought about by a 17-year-old immigrant who was knocked from…
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Senior associate, Philip Thompson, successfully obtains six-figure compensation award for a Derby resident involved in a catastrophic personal injury accident.
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Another great result achieved by our Insurance Litigation team, saving our insurer client over £40,000 in damages in a recent credit hire matter.
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The case details the work our Insurance Litigation team carried out for one of our insurer clients, who was facing a pleaded schedule of…
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One recurring grey area in insurance litigation that was recently put to the test was whether it is acceptable for the defendant’s solicitor to…
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How our Insurance Litigation team used social media activity, medical reports and financial analysis to deliver a tactical Part 36 offer.
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