Mollie Wynn supervises debt recovery teams who handle high volumes of caseloads for several national business-to-business utility providers, including ‘Big Six’ energy suppliers.
As well as being the key client contact on day-to-day queries, she runs her own caseload of contested, high value, and complex matters from pre-legal processes through to the enforcement.
Creating a strong rapport with all clients, Mollie cements relationships by offering realistic and solution-focused advice which clients value. She takes a tenacious approach to resolve matters for the client as early in the process as possible to avoid debt ageing and incurring costs. She is also adept at safeguarding a client’s reputation while ensuring the recovery of debts.
To achieve optimal performance, and in turn, substantial recoveries, Mollie advocates knowledge and experience sharing across her team to make sure case handling is cohesive and consistent across the board. Her team is also highly disciplined and motivated thanks to the unparalleled work ethic Mollie has instilled.