Supporting your team to perform at their best starts with understanding what poor performance looks like—and knowing how to address it fairly and confidently.
This course has been developed to equip managers with the knowledge, skills, and practical tools needed to recognise, manage, and improve underperformance while maintaining positive working relationships.
By the end of this training, learners will be able to:
Identify types of poor performance across workplace scenarios, from missed deadlines to disengagement, and distinguish between capability issues and misconduct.
Understand performance management policies, the Acas Code of Practice, and key UK employment law to follow fair procedures, avoid discrimination, and minimise legal risk.
Develop practical people-management skills, including communication, problem-solving, and handling difficult conversations, while learning to motivate teams during challenging periods.
Use proven feedback techniques to encourage improvement without harming morale, including effective one-to-ones and appraisals.
Handle common performance challenges, such as lateness, sickness absence, grievances, and repeated underperformance, knowing when to involve HR and maintain fairness and consistency.
Want to speak to us now? Call us on 01332 867 766.
COURSE BENEFITS
Our eLearning solutions are designed with busy organisations in mind—easy to deploy, engaging to complete, and built for compliance.
Key benefits of our eLearning solutions:


PRICING
Our pricing is straightforward and based on the size of your organisation — no hidden fees, no surprises. Pay a one-off fee per eLearning course and train an unlimited number of employees. Once purchased, the content is yours to keep, so you can use it again and again without ongoing charges.
Scale training across your team without extra cost, deliver consistent, high-quality learning to everyone and own the content outright for long-term value. Invest in practical, compliant eLearning that grows with your organisation.
Testimonial
“The whole team thoroughly enjoyed your training session this morning and commented on how both entertaining and informative it was. It was very well received—thank you!”
“Flint Bishop has delivered several excellent training courses for our employees and managers, all of which have been very well received and these have now become part of our annual training programme.”
“I recently had the pleasure of meeting Becky Madden, who delivered a training course covering EDI and sexual harassment in the workplace. Becky was professional, clear, relevant and delivered the course in an engaging and thought-provoking manner. The ‘real world’ examples gave the delegates the opportunity to place the information into context and bring these important areas to life. I can very much recommend Becky and the team and look forward to working with her again in the future.”
Contact Us
Complete the form below to arrange a free demo to discover how our modules can transform the way your employees learns, apply knowledge, and stay compliant with employment law.