We provide the complete commercial debt recovery service; from outsourced early arrears collections through to expert litigation, all handled in-house by a multi-award-winning law firm.

 

Visit our debt recovery website

For the past ten years, we’ve demonstrated an unwavering commitment to quality, environmental responsibility, and information security through certification in the prestigious BSI ISO 9001 Quality Management Systems, BSI ISO 14001 Environmental Management, and BSI ISO/IEC 27001 Information Security Management standards.

As a leading UK law firm, we recognise that these ISO standards set the gold standard for quality across all industries. Achieving a single ISO Standard certification is a testament to hard work and dedication − maintaining three for a decade is nothing short of extraordinary.

Head of Compliance, Becky Barham, commented:

“The ISO Standards really do set the benchmark for quality across all industries. Achieving an ISO Standard certification is no mean feat, and a lot of time, work, and effort, from across the business, goes into securing one. To achieve three ISO certifications, and to do so for 10 years in a row, is an incredible achievement, and one we’re very proud of. It’s a fitting testament to the people at the firm, who work hard day in, day out, and who exude quality in all they do.”

Our dedication to achieving ISO standards reflects our commitment to identifying areas for improvement, recruiting exceptional talent, and continuously striving to deliver outstanding service to clients. These ISO certifications, along with numerous other accolades and awards, underscore the firm’s position as a ‘Top 200 UK Law Firm’ (as awarded by The Lawyer) and a ‘Leading Firm’ (as awarded by The Legal 500).

Chief Executive, Qamer Ghafoor, added:

“Reaching a decade of ISO certifications is a testament to Flint Bishop’s relentless pursuit of excellence, resilience, and unwavering dedication to our clients. This milestone reinforces our commitment to delivering the highest quality services, reducing our environmental footprint, and safeguarding the information entrusted to us. We take immense pride in this achievement, and it motivates us to push the boundaries further in our quest to provide unparalleled service to our clients.”

An overview of our ISO certifications

BSI ISO 9001 – Quality Management Systems

The ISO 9001 Quality Management Systems certification signifies that our services consistently achieve the highest standards. Competent quality management ensures that the firm’s services demonstrate quality and consistency, allowing us to provide efficient, productive, and excellent value services for our clients.

What having the BSI ISO 9001 Quality Management Systems certification means for us and our clients:

  • We’re operating efficiently.
  • We’re ensuring consistent quality of our services.
  • We’re increasing productivity at every level.
  • We’re improving customer service.

First accredited: 22/09/2011

Most recent certification: 22/08/2023

BSI ISO 14001 – Environmental Management

ISO 14001 Environmental Management focuses on reducing the environmental impact of businesses. As environmental concerns continue to rise, and with the real threat of climate change to society, we’re proud to demonstrate a longstanding commitment to reducing our environmental footprint.

What having the BSI ISO 14001 Environmental Management certification means for us and our clients:

  • We’re making our day-to-day operations more sustainable.
  • We’re making cost savings.
  • We’re able to rapidly adapt to change.
  • We’re upholding our quality reputation.

First accredited: 30/09/2011

Most recent certification: 25/08/2023

BSI ISO/IEC 27001 – Information Security Management

ISO/IEC 27001 is an internationally recognised certification that helps us to manage and protect our information and data assets, ensuring their safety and security. Given the critical importance of data and information security, this esteemed certification demonstrates the firm’s unwavering commitment to our clients.

What having the BSI ISO/IEC 27001 Information Security Management certification means for us and our clients:

  • We’re protecting client personal records and sensitive information.
  • We’re reducing the likelihood of staff-related information security breaches.
  • We’re showing commitment to information security at all levels of the business.
  • We’re complying and keeping up-to-date with relevant legislation.

First accredited: 05/09/2013

Most recent certification: 25/07/2023

SHARE

Share

Scroll to next section

Scroll back to the top