We provide the complete commercial debt recovery service; from outsourced early arrears collections through to expert litigation, all handled in-house by a multi-award-winning law firm.

 

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Flint Bishop has an extremely strong track record of improving third-party collection results for our clients, while professionally and appropriately representing their brand, treating their customers fairly, and ensuring regulatory compliance throughout.

Our understanding of your industry, the regulatory framework, typical disputes and effective ways to overcome them, help us to maximise recoveries at an earlier stage. This reduces the requirement for litigation action and cost, as well as facilitating customer rehabilitation where required.

We will always provide you with an informed view of the best way to proceed with any debts that remain uncollected and require further legal action or are genuinely contested.

One of our key strengths is maximising the recovery of your uncontested debts at a ‘pre-legal’ stage. To achieve this, we have developed a multi-stage debt recovery process that is both cost-effective and proven to generate results.

Our in-house team of data analysts helps us gain a better understanding of your debtor behaviour and performance. We use data to make more intelligent decisions about how we collect your debts, ensuring we maximise recoveries in the most cost-effective way for you.

Our dedicated client recovery teams have amassed extensive experience across multiple industries, regulatory frameworks and typical reasons given for non-payment. We combine the expertise of a leading law firm with the bulk processing capabilities that you may expect from a debt collection agency (DCA).

Our high-quality operational deliver is matched by the service levels we maintain, providing full transparency of strategy and results with a continual focus on the financial return on investment for our clients.

By choosing Flint Bishop as your debt services partner, you will receive:

  • A multi-award-winning service
  • Live supply & final debt competencies
  • Balancing collections skills, empathy, & resilience throughout customer engagement
  • Structured engagement strategy with initial contact teams & legally qualified staff with case ownership
  • Robust affordability assessments
  • Transparent performance reporting & rich MI
  • Sustained track record of panel-leading results and positive benchmarking

We are proud to have achieved outstanding results in the utilities sector, earning all four major national debt recovery awards for our exceptional collection performance.

Our validation by Achilles UVDB further demonstrates our commitment to meeting the high standards of the British utilities industry. It reflects our ability to ensure compliance with sector regulations, reduce supply chain risks, and uphold best practices in transparency and accountability. By maintaining these standards, we build trust, support sustainability objectives, and promote ethical practices across the sector.

To arrange a free benchmarking trial for your business, or to discuss whether Flint Bishop could be your ideal outsourced collections partner, please call us on 01332 226 486or complete the contact form below.

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