Dealing with noise complaints in licensed premises

Upon notification of the noise complaint, our licensing solicitors will negotiate with the Environmental Health Officer with the aim of agreeing on measures that help to mitigate the problem. In most situations, this will be successful in preventing any further action.

We find that in situations where premises are in very close proximity to its neighbours and noise pollution could be a major issue, forward planning is extremely beneficial in reducing the risk of causing a nuisance.

We will help you to instruct an acoustic consultant at the earliest opportunity who will advise on measures that can be put in place to allow for music to be played at sensible levels without disturbing the peace.

As well as liaising with the various authorities, we can also provide template noise management plans, assist with the preparation and submission of minor variations to incorporate additional agreed conditions on a licence and advise on Section 80 notices.

For premises licence-holding companies who do not operate their premises themselves, such as tenanted pubs, we ensure that there is no acceptance of liability on their part and that the tenants aware that they are solely responsible for complying with noise pollution regulations.