In the case of Allen -v- Primark Stores Limited, Ms Allen was a department manager at Primark who was due to return to work following a period of maternity leave in November 2019. Prior to returning, she submitted a flexible working request as she was concerned that she would be disadvantaged by the provision, criterion or practice (PCP) Primark had in place requiring her, as a department manager, to guarantee she would be available to work late shifts on a Thursday.
Primark did not grant the flexible working request, as other department managers within the store had agreed flexible working arrangements that meant they were not able to work late shifts on a Thursday, which in turn meant there was a risk there would be a lack of cover in the event of Ms Allen’s absence. As a result of the refusal to grant the flexible working request, Ms Allen resigned, claiming constructive dismissal.
Ms Allen also brought a claim for indirect sex discrimination on the basis that:
- Primark applied the PCP that all department managers had to guarantee their availability to work late shifts on a Thursday;
- That PCP put Ms Allen, as a woman, at a particular disadvantage because of childcare responsibilities (tribunals generally uphold this as a legitimate point);
- Ms Allen had been put at this disadvantage; and
- Primark could not justify the PCP as a proportionate means of achieving a legitimate aim.
Indirect discrimination occurs in instances where an employee has not been subjected to unequal treatment, but has not had their needs, stemming from a protected characteristic, accommodated for.
In a claim for indirect discrimination under section 19 of the Equality Act 2010 (EqA 2010), a tribunal must be satisfied that the employer has a PCP that puts individuals with a particular protected characteristic at a disadvantage as compared to a relevant pool of other employees who do not share that protected characteristic. Generally, the comparison pool will depend on the nature of the PCP being relied upon by the employee.