We provide the complete commercial debt recovery service; from outsourced early arrears collections through to expert litigation, all handled in-house by a multi-award winning law firm.

Visit our debt recovery website

We have followed government guidelines throughout the pandemic and continue to do so to ensure the safety of our clients and staff. We are also committed to continuing to deliver high-quality legal services and to maintaining business as usual.

What to expect when visiting our offices

You should not attend our offices if you (or anyone in your household) display any symptoms of COVID-19. Wherever possible, we will conduct client meetings via video appointments. If you would like to arrange one, please contact us here.

However, for the occasions where essential face-to-face visits are required, we have put in place measures that are designed to protect you, our staff and our visitors.

For our mutual safety, all appointments must be booked in advance. Unfortunately, we will be unable to accommodate a visit to our offices without an appointment.

If you do have an appointment with us, here is some guidance on what to expect:

  • Upon arrival, you should report to reception. Please note that we are only allowing one person into reception at a time and you may be required to wait outside until reception is clear. Once you have been signed in, you will be immediately shown to a meeting room.
  • Please only enter reception at the time of your appointment. To minimise contact with others, we ask that you do not arrive early.
  • As per government guidelines, a face covering or mask must be worn from the moment you enter reception and continue to be worn for the duration of your meeting.
  • Please follow the guidance of our staff. They are there to ensure that we all remain safe and well.
  • Social distancing measures must be adhered to at all times.
  • Hand sanitiser is available upon entering reception and we encourage you to use it.
  • Gloves and hand sanitiser are also available in all of our meeting rooms, which you are welcome to use.

What happens if I am unable or do not wish to attend your offices for a meeting?

We understand that many people do not wish to attend offices at this time or may simply think that it is now unnecessary; therefore, we can facilitate remote appointments via telephone or video calls.

All of our staff are fully familiar with applications such as Zoom, Microsoft Teams, Skype for Business, WhatsApp and FaceTime and we are happy to organise meetings via any of these applications.

Home visits and other out of office visits

There are certain circumstances where face-to-face meetings are required away from our offices.

We regard these circumstances very much as the exception rather than the rule and they will certainly be far less common than they were pre-COVID. However, in those exceptional circumstances, meetings can be organised, but will have to take place in a manner which is COVID-secure.

Wherever possible, we would ask that such meetings take place outside (for example in a garden). Appropriate PPE such as facemasks and gloves should be worn and social distancing of two metres should be maintained in all circumstances.

Our staff

Please be assured that we have put in place appropriate measures and have carried out all relevant risk assessments to ensure the safety and wellbeing of our staff and to ensure that they are healthy and well when at work and for their own protection and yours.

If you require further information regarding the COVID-19 safety measures that we have implemented in and around our offices, please contact us here.

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