If you require further information or guidance on the use of professional social media within the workplace, please contact us on 01332 226 104 or complete the form below.
Conveyancing
Explore All ConveyancingCriminal Defence
Explore All Criminal DefenceEstate Planning
Explore All Estate PlanningEstate Administraion
Explore All Estate AdministraionDispute Resolution
Explore All Dispute ResolutionFamily & Matrimonial
Explore All Family & MatrimonialMotoring & Driving Offences
Explore All Motoring & Driving OffencesResidential Property
Explore All Residential PropertyResidential Property Disputes
Explore All Residential Property DisputesWills, Trusts & Estate Disputes
Explore All Wills, Trusts & Estate DisputesAgriculture
Explore All AgricultureBusiness Recovery
Explore All Business RecoveryCharities & social enterprises
Explore All Charities & social enterprisesCommercial Disputes
Explore All Commercial DisputesCommercial Law & Contracts
Explore All Commercial Law & ContractsCommercial Property
Explore All Commercial PropertyCorporate & Finance
Explore All Corporate & FinanceData Protection
Explore All Data ProtectionDebt Services
Explore All Debt ServicesEcclesiastical Law
Explore All Ecclesiastical LawEducation Law
Explore All Education LawEmployment Law
Explore All Employment LawFamily Businesses
Explore All Family BusinessesFinance Dispute Resolution
Explore All Finance Dispute ResolutionFinancial & Business Crime
Explore All Financial & Business CrimeInsurance Litigation
Explore All Insurance LitigationIntellectual Property
Explore All Intellectual PropertyLicensing
Explore All LicensingRegulatory & Corporate Defence
Explore All Regulatory & Corporate Defence
The increase in the use of professional social media has given rise to much debate over who ‘owns’ contacts, the individual or the business they work for.
19 August 2020
Insight
Customer lists have long been held to constitute confidential information that departing employees and consultants must delete upon leaving. Professional social media, however, created a grey area. The connections were personal and publicly available but made whilst working for a business.
As a result, businesses often include an express obligation on consultants and employees to delete social media contacts upon departure. Although it appears that even this may not always be enough to protect the business.
In a recently reported High Court decision in Create Financial Management LLP -v- Lee & Anor [2020] EWHC 2046 (QB), in which Flint Bishop acted for the defendants, the court refused to grant an injunction against former consultants even where there was an express obligation to delete social media contacts.
The judge found that there was no evidence that a failure to delete social media contacts created any advantage of more than a few days, as the contacts were all publicly available and the former consultants could easily reconnect with the contacts in the days after their departure, even if they had deleted those contacts.
Whilst this case was in the context of consultancy arrangements following a multi-million-pound corporate transaction and a failure by the buyers to pay significant sums to the consultants, it has ramifications for employment contracts, consultancy contracts and corporate transactions, all of which often seek to impose restrictions on competition.
“This was one aspect of a very complex and highly fact-specific injunction case. In other circumstances, the outcome may have been different, but this ruling demonstrates that even express obligations to delete social media contacts may not be upheld by the court if there is no competitive advantage as a result.”
“Businesses that rely heavily on personal relationships should be aware of this ruling, as it potentially weakens the protections they would expect from employment and consultancy agreements containing an obligation to delete social media contacts. Businesses may need to consider some additional protection going forwards to protect their client-base if professional social media is heavily used by their staff.”
The full judgment of the court can be found here.
Please note, the information included in this update is correct at the date of publishing.
If you require further information or guidance on the use of professional social media within the workplace, please contact us on 01332 226 104 or complete the form below.
Related Services


Flint Bishop advised the shareholders of X2 (UK) Ltd on its sale to northstarr, supporting the logistics provider’s next phase of growth and expansion.
Read More

Understand employer rights when employees have second jobs, including contracts, working time, conflicts of interest and dismissal.
Read More

Property litigation specialist James Parden explores the opportunities and risks facing landlords as rents rise and house prices fall.
Read More

Download our probationary period resource pack to help prepare for the Employment Rights Act changes from January 2027.
Read More

Download Flint Bishop's Corporate Finance Transactions Review 2026 and explore recent acquisitions, sales, investments and EOT transactions.
Read More


Download expert guidance on UK trade union reforms and prepare your organisation for Employment Rights Act changes.
Read More

Employment law tips for employers managing absence, flexibility and inclusion during the 2026 FIFA World Cup.
Read More

Guidance for employers on managing workplace distraction, excessive phone use and digital overload at work.
Read More


Key April 2026 changes to trade union recognition rules and what employers should do ahead of wider reforms later this year.
Read More

Government consultation begins on NDA restrictions under the Employment Rights Act 2025, with changes expected from 2027.
Read More

Employers can voluntarily publish menopause and gender pay gap action plans from April 2026 ahead of the 2027 legal requirement.
Read More

Understand SSP 2026 updates, employer responsibilities, and common pitfalls to keep your business compliant and protect staff rights.
Read MoreScroll to next section
Scroll back to the top
