Insight
Last orders for Temporary Event Notices (TENs) for the festive period
Submit Temporary Event Notices (TENs) early for festive events to avoid last-minute issues. Check deadlines and restrictions carefully.
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Noise complaints have been a growing issue over the past few years, with them being exacerbated by the effects of the pandemic with residents having experienced periods of lower noise levels due to closures. However, with the night-time economy coming back into full fruition, it is important that operators take a proactive approach when it comes to offering regulated entertainment.
In recent months, we have seen established and beloved venues being threatened with closure due to noise complaints that have been raised, with even long-standing venues like ‘Night and Day’ in Manchester being affected. Therefore, it is imperative that the correct measures are taken when offering regulated entertainment and prompt action is taken if a complaint arises.
With the deregulation of regulated entertainment, more and more premises are diversifying and maximising the use of any internal/external space to make themselves more attractive to customers. We have seen a large increase in the repurposing of external areas, especially as we head into the lighter and warmer months.
Under the Licensing Act, licence holders are required to prevent public nuisance, therefore, the issues normally come when neighbouring properties complain of loud music or light pollution. Public nuisance is not defined within the Licensing Act; however, it retains its broad common law meaning.
When it comes to providing regulated entertainment, preparation and forward planning is key. Below are a few preparatory steps that can be taken in respect of your neighbours and to limit the chance of receiving a complaint.
Preparing for regulated entertainment
If a complaint has been lodged
Both Licensing and the Environment Health team are likely to investigate noise complaints. If the complaints are substantiated and the EHO deems there is a nuisance being caused, they have the power to issue you with a noise abatement notice, which could lead to prosecution and an unlimited fine. In addition to that, your premises licence could be at risk if it is taken to review, as this could lead to reduced hours or, in more serious cases, revocation of the licence.
Therefore, be proactive, engage and seek advice at the earliest opportunity.
Contact Us
For more information or further guidance relating to noise complaints, please call us on 01332 226 198 or fill in the form below and a member of our Licensing team will be in touch.
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